In a fast-paced customer-centered environment, keeping track of customers and their requests has become paramount. An online interface with e-mail interaction lets our ticketing/helpdesk solution give your business the edge it needs.

Need a paper trail or way to keep a record of events, issues and tracking? We offer a Web based ticketing solution. This can be customized to suit your business needs, whether it is for tracking orders, customer inquiries, or journaling.

Our system allows your customers to interact with their requests via email replies or directly via the Internet.

This Web-based customer support system comes with a simple and clean interface with powerful features like predefined ticket replies, quick filtering and searching as well as a knowledge base/FAQ section, plus an internal and external news section for both staff and users.